Are you ready to jumpstart your career? Hired offers free, short-term training programs so that you are prepared to secure employment in a medical/healthcare field or other industry.

This training program will equip you with the skills, training, and knowledge needed to be an office professional. In addition to preparing you for an office professional job, this training will integrate specific medical terminology education, that can be useful in applying for customer service jobs in the healthcare field.

 
 

Training & Certifications Include:

  • Business communication and professionalism

  • Problem solving and De-escalation training

  • Job readiness skills; resumes and interviewing

  • Mental Health First Aid Certification

  • Medical Terminology

  • Northstar Digital Literacy Certifications (Microsoft Word, Powerpoint, Excel)

  • Coaching and mentoring from business professionals

 

Requirements:

  • High school diploma or GED

  • 1 year of customer service experience

  • 6 months admin experience and/or some college (preferred)

  • Can type 30 words per minute

  • Some experience with Microsoft Office

  • Low-income household eligibility

benefits:

  • Average starting wage: $20-$24/hour

  • Job coaching & employment opportunities with Children’s MN Hospital, North Memorial Health, CVS Health, M Health Fairview, MNGi, and others!

  • Support services available

 

Training Location:

Northwest Family Service Center
7051 Brooklyn Blvd
Brooklyn Center, MN 55429

Download Flyer

Training Length:

Start date: January 12, 2026

Hybrid (first 2 weeks in-person, remainder online)

4 days/week for 7 weeks

Monday-Thursday 9:30 AM - 2:30 PM

more information:

Christina Layer
612-483-0924
Christina.Layer@hired.org

Apply Now!

Download the Career Pathways program application. Return the completed application to Career.Pathways@Hired.org or fax to 612-338-1375. You will be contacted by an employment counselor within five days of sending your application.

Apply Today
 

“The State of Minnesota Department of Employment and Economic Development (DEED) funded (or funded in part) this training through a grant. The grant recipient created this training. DEED does not endorse this publicity or training or make guarantees, warranties, or assurances of any kind, express or implied, regarding the accuracy, completeness, timeliness, usefulness, adequacy, continued availability or ownership of the information herein or elsewhere.”