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HIRED Job Posting

Position Title: Senior Employment Counselor - Sector Initiatives

Location: St. Louis Park

Reports to: Program Manager

Position Summary: Assist broad range of clients to attain self-sufficiency through employment, promote and coordinate services with community partners, present job search workshops, produce multiple program reports.

	Essential Functions:	Percentage
	Promotes and recruits services with community partners	15%
	Conducts group enrollment sessions and job search workshops	15%
	Enrolls, tracks, maintains files, case notes client data and progress	15%
	Develops and monitors job search plans with clients	10%
	Tracks, monitors, and produces statistical and narrative program reports	10%
	Coordinates referrals with other counselors/agencies, training Institutions, and employers	10%
	Other Responsibilities:	Percentage
	Refers clients to community resources to overcome employment barriers	5%
	Assists clients in problem solving and crisis resolution skills	5%
	Identifies job lead sources and refers clients for placement	5%
	Represents HIRED to community partners, and collaborates through multiple means of communication	5%
	Collaborates with manager and team members to meet program goals	5%

The organization has reviewed this job description to ensure that essential functions and other responsibilities have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Position Evaluations Factors:

Supervision: This position does not involve supervising other employees.

Skills and abilities: Strong oral and written communication skills, interpersonal skills, planning and organizational skills, attention to detail, professionalism, ability and willingness to respond efficiently and constructively to rapid change, ability to work in a team, customer service skills, computer skills (including Word, Excel, Outlook and databases), analytical skills, and ability to work effectively with diverse populations and stakeholders.

Competencies: Active listening, approachability, business acumen, communication, customer service, customer focus, decision quality, ethics and values, integrity and trust, Compassion, Conflict Management, Motivating others, Process Management and use of technology.

Active Listening – The ability to demonstrate attentive and dynamic listening; possesses the ability to hear people out.
Approachability – The ability to build rapport well with others by being easy to approach, warm, pleasant, and gracious.
Business Acumen –Knows how business and the labor market works. Knows the competition.
Communication – The ability to clearly present ideas, whether verbally or in writing, into an organized and effective manner within a variety of settings.
Customer Service – The ability to meet the needs and being available for the requests of internal and external customers
Customer Focus – The dedication to meet the expectations and requirements of internal and external customers.
Decision Quality – The ability to make good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment.
Ethics and Values – The willingness to adhere to and act upon an appropriate and effective set of core values and beliefs during both good and bad times.
Integrity and Trust – The willingness and ability to admit mistakes, keep confidences, and be seen as a direct, truthful individual.
Compassion – The ability to be genuinely concerned and caring towards people
Conflict Management – The ability to read situations quickly, settle disputes equitably, and see conflicts as opportunities
Motivating others – The ability to create a climate in which people want to do their best, motivate many kinds of direct reports and team members, and empower others.
Process Management – The ability to utilize processes necessary to analyze situations, resolve problems and reach acceptable solutions.
Use of Technology – The ability to use internal and external technical systems to perform the position on a daily basis.

Contacts: Entire HIRED staff, training and accreditation institutions, governmental partners, funders, employers, probation officers, and community agencies

Education, Experience:Four year college degree in counseling, education, or social work, plus at least 2 years counseling and presentation experience.

Physical Requirements: No special requirements.

Working Conditions: Typical office and/or classroom conditions, no special requirements. Must pass a criminal background check and DOC security clearance.

Salary Range: $14.10/hour – $18.80/hour

Salary Grade: Operations 3

FLSA status: Nonexempt

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